Polityka wysyłki

 Tarsal Shipping Policy

Last Updated: 12.11.2023

Welcome to Tarsal! We are dedicated to providing high-quality products for our customers. Our shipping policy is outlined below, designed to ensure a smooth and efficient delivery for our customers across the European Union.

Shipping Destinations

We proudly ship our products to Slovenia, Croatia, and Slovakia. More countries coming soon. 

Shipping Fees

• Standard Shipping: Shipping rates and discounts may vary per order. Please check your order summary for the specific shipping cost.
• Free Shipping Offers: From time to time, we may offer free shipping promotions. Please refer to our promotional material for more details.

Processing Time

• Orders are processed within up to 2 days after the order is placed.
• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• Standard Shipping: We offer standard shipping with an estimated delivery time of 2-5 business days, depending on the destination.

Please note that these are estimated delivery times and can vary due to factors outside our control such as customs delays or extreme weather conditions.

Customs, Duties, and Taxes

Customers are responsible for any customs and taxes applied to their orders. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Tracking Your Order

You will receive a confirmation email with a tracking number once your order is shipped, allowing you to track your package online.

Order Cancellation

You may cancel your order without penalty as long as it has not yet been shipped. Once the order is shipped, it cannot be cancelled.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately for assistance.

Contact Information

For any questions or concerns regarding your order or our shipping policy, please contact us at info@tarsal.eu.

Thank you for choosing Tarsal for your toe spacers. We are committed to delivering quality products and ensuring a seamless shopping experience for all our customers in the European Union.